top of page

PRIVACY POLICY

Pulse First Aid Training is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use and protect personal information when you use our website or contact us.

Who We Are

Pulse First Aid Training

Email: sara@pulsefirstaid-training.co.uk

Phone: 07739 473316

Based in Edinburgh, Scotland

What Information We Collect

We may collect and process the following information:

  • Name

  • Email address

  • Phone number

  • Enquiry details submitted via the contact form

For regulated training courses, additional learner information may be collected for certification purposes, such as:

  • Date of birth

Special category data is only collected where required to support reasonable adjustments.

How We Use Your Information

Your information is used to:

  • Respond to enquiries

  • Arrange and deliver training

  • Issue certificates where applicable

  • Meet regulatory and awarding body requirements

We do not sell or share your data for marketing purposes.

Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Consent

  • Contractual necessity

  • Legal obligation

Who We Share Data With

Where required for regulated training, data may be shared with:

  • First Aid Awards (FAA)

  • Relevant quality assurance or certification systems

Data is shared only when necessary and handled securely.

Who We Share Data With

Where required for regulated training, data may be shared with:

  • First Aid Awards (FAA)

  • Relevant quality assurance or certification systems

Data is shared only when necessary and handled securely.

How Long We Keep Your Data

Personal data is kept only for as long as necessary to fulfil its purpose or meet legal and regulatory requirements.

Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Contact

If you have questions about this policy or your data, please contact:

sara@pulsefirstaid-training.co.uk

bottom of page